![]() If the message "The recommended priveleges have been applied." appears, turn off your ScanSnap, wait for 5 seconds, and then turn it on again. *To run ScanSnap Support tool, go to the menu >. Turn off antivirus software and try again.ĭisconnect any other USB devices (printer/scanner/external hard disk) and try again.Ĭonnect your ScanSnap to a computer and follow the steps below with ScanSnap support tool. ![]() If your ScanSnap is connected via a USB hub, try connecting your ScanSnap directly to the computer via the USB cable.
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